ACCESSIBILITY STATEMENT

Last updated: November 2026

At Jaxon James, we want every bride, and everyone who joins her, to feel welcome, both in our showrooms and on our website. We are committed to making jaxonjamescouture.com accessible to people with disabilities, including people who use screen readers, keyboard navigation, magnification or other assistive technology.

Our Approach

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our guide. These guidelines explain how to make websites easier to use for people with a wide range of disabilities. Our efforts include:

  • Describing our images with text so screen readers can read them

  • Making sure the site can be navigated with a keyboard, with a visible focus outline and a "skip to content" link

  • Keeping text readable and working to improve color contrast

  • Reviewing the site regularly and fixing issues as we find them

Ongoing Work

Accessibility is an ongoing effort, and some parts of our website may not yet be fully accessible. Some features, such as our embedded Instagram feed and videos, come from other platforms, and we work to make them as accessible as we can.

In Our Showrooms

Service animals are always welcome in both of our showrooms. If you need any accommodation for your appointment, let us know when you book and our team will be happy to help.

Contact Us

If you have trouble using any part of our website, or have suggestions for how we can improve, please contact us. We will be happy to help you book an appointment, shop, or get information another way.

  • Los Angeles: 323.337.4305 · la@jaxonjamescouture.com

  • New York: 917.344.9380 · nyc@jaxonjamescouture.com

We aim to respond within two business days.