POSITION: STORE MANAGER AT JAXON JAMES NYC

Job Description

Position: Store Manager at Jaxon James NYC

Location: 365 Broadway, New York, NY 10013

About Us: At Jaxon James, we’re committed to delivering an exceptional bridal experience, and we’re seeking a dynamic Store Manager to lead our team to new heights. If you have a passion for fashion, sales, exceptional customer service, and a keen eye for detail, we want to hear from you!

Role Overview: As the Store Manager, you will take full ownership of store operations, including sales, customer service, team leadership, and store maintenance. You will drive sales goals, ensure top-notch customer service, oversee training, and manage inventory and alterations. Your leadership will be crucial in maintaining store standards and ensuring a seamless bridal experience.

Key Responsibilities:

  • Sales & Customer Service: Drive sales performance, set team goals, provide feedback, and celebrate successes. Ensure all staff meet personal targets and uphold high customer service standards.

  • Training: Keep the team updated on product knowledge and procedures. Schedule and conduct staff meetings for ongoing training.

  • Staffing & Scheduling: Manage payroll, create schedules, and maintain staffing levels. Conduct interviews and manage team appointments.

  • Operations: Oversee daily operations, including order management, billing, and inventory. Ensure store processes are streamlined and efficient.

  • Store Maintenance: Ensure the store is clean, organized, and well-maintained. Plan and execute seasonal merchandising and store improvements.

  • Trunk Shows & Events: Strategically plan trunk shows, coordinate with designers, and ensure successful execution of events. Promote events through social media and email blasts.

  • Inventory & Sample Sales: Manage inventory, analyze sales data, and plan sample sales to keep inventory fresh. Conduct regular inventory counts.

  • Social Media & Marketing: Enhance our social presence on platforms like Instagram, Facebook, and Pinterest. Maintain the website and blog, and engage in community outreach.

  • Banking: Handle bank deposits, process payments, and manage financial transactions as needed.

  • Alterations: Oversee the alterations process, schedule appointments, and ensure timely collection of final payments. Partner with seamstresses to ensure client satisfaction.

Qualifications:

  • Proven leadership experience in retail management. Bridal is a plus!

  • Strong sales acumen with a track record of meeting targets.

  • Excellent communication and customer service skills.

  • Ability to manage inventory and oversee alterations processes.

  • Experience in scheduling, payroll, and team management.

  • Detail-oriented with strong organizational skills.

Why Join Us?

  • Be part of a passionate and dedicated team.

  • Lead a high-energy, client-focused environment.

  • Opportunities for professional growth and development.

  • Competitive salary and benefits.

Apply Now! If you are a motivated leader with a passion for bridal fashion and excellent management skills, apply today and help us create unforgettable experiences for our brides!

Jaxon James is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.